Position:  Dental Receptionist
Job Posting No:  2019-32
Date:  June 7, 2019
Closing Date: June 17, 2019
Status:  Full Time, Indefinite Term
Department:  Primary Health
Reports to:  Director Primary Health
Hours of Work:  Monday – Friday, 8:45am – 5pm
*Note: The hours of work for this position may vary based on the department’s operational requirements.

Position Summary

The Dental Receptionist is responsible for administering day-to-day activities of the dental department, including maintenance of the records of the patients, scheduling, and accounts receivable




Graduate from a recognized medical assistant training program, such as Clinic Office Assistance, Health Care Aide and/or Medical Records Technician


Service Delivery Skills, Expertise and Experience

Minimum two years’ experience as a Dental Receptionist or Medical Clerk

Must possess excellent interpersonal skills and telephone etiquette, accurate record keeping skills and be detail oriented

Ability to communicate well with the public where language and other socio-cultural factors may present barriers to accessing service


Critical Skills

Proven knowledge and ability in critical thinking, decision-making, problem-solving and conflict resolution skills


Focus on Results

Demonstrated ability to prioritize and focus work-related activities to effectively and efficiently achieve service goals and produce expected results/outcomes


Alignment with Organizational Values

Commitment to the principles that guide Mount Carmel Clinic, as reflected in the history, vision, mission and values


Indigenous Understanding

Knowledge and understanding of Indigenous culture and traditions and the impact of colonization on the health and well-being of Indigenous individuals and families


Interdisciplinary Team, Collaboration

Proven ability to work within an interdisciplinary team environment with respect, professionalism, cooperation, sensitivity and cultural awareness


MCC Philosophies

Strong knowledge, commitment and demonstrated ability to apply diversity, equity, cultural safety, pro-choice, social determinants of health, population health, harm reduction, trauma-informed and community development principles in all aspects of the work



Excellent verbal and written communication skills and proficiency in the use of computer systems



  • Multiple Languages
  • Experience in an inner city community setting
  • Experience working with service specific programs such as; ClearDent
  • Experience working with Microsoft Office Suite (Outlook, Excel, Word, and PowerPoint)
  • Knowledge and Experience working with Students and/or Volunteers
  • Links/Relationships with Community Resources
  • Current CPR Certification


Mount Carmel Clinic has undertaken to increase responsiveness to Indigenous people by promoting a workforce that is representative of its participant population. Applicants are encouraged to self-declare in their cover letter or resumé.


To be properly considered for a position, both the posting number and job title to which you are applying, must appear in the subject line of your email.


Submit internal application (where applicable) or cover letter and resume, quoting job posting #2019-32 to:

Human Resources

Mount Carmel Clinic

886 Main Street

Winnipeg, MB   R2W 5L4

Fax # 204-582-4733



We thank all applicants; however only those candidates selected for interview will be contacted.

Mount Carmel Clinic is an Employment Equity Employer