CUPE Retro Payments

CUPE Retro Payments

This page applies to PREVIOUS MOUNT CARMEL EMPLOYEES ONLY. Current employees do not need to submit a request for retro, it will automatically be processed - even if you are on any type of approved leave.

DO NOT EMAIL YOUR BANKING INFORMATION TO US. WAIT FOR PAYWORKS LOGIN INFO – AND SECURELY UPLOAD IT INTO YOUR PAYWORKS PROFILE

This page is to assist Mount Carmel Clinic in processing retro payments for the newly ratified collective agreements for

CUPE Facility & CUPE Community.

PLEASE NOTE:  if your bargaining unit changed to MAHCP or CUPE ARDN, this ratification does not apply to any positions that are now MAHCP or CUPE ARDN.

If you previously held a position with Mount Carmel Clinic after April 2024 that remains in the CUPE Facility or CUPE Community bargaining units – those positions qualify for retro requests.

  1. Complete the contact form requesting retro payment, including

    a.     Request for retro payment
    b.     Employment start date
    c.      Employment end date
    d.     Position(s) held – from date to date: for each position held
    e.      FTE of each position (1.0, .50, etc.) 

  2. Once you have submitted all information under #1, you can expect a confirmation email that your information has been received and directions for confirming your address & banking information. DO NOT EMAIL YOUR BANKING INFORMATION TO US.

  3. Please watch for an email from Payworks resetting login information for your Payworks profile

    a.     This may take several days – please contact us if you have not received an email from Payworks 5 business days after you receive the confirmation your above submission was received 

    Please check your junk/spam folders as well

  4. Once you receive login information for your Payworks profile, please review & update (if changed) the following information:

    - Banking information
    - Address
    - Phone / contact information
    - SIN
    - Birthdate

Please send us your requests by: February 24, 2025